General Management & Operations
Commercial planning, strategic coordination, budgeting, cost control, resource allocation and management reporting that align client needs with operational delivery.
Based in Dubai · Connected globally
Leadership in action.
Growth with purpose.
I am Md. Aminul Islam. A General Manager with more than 20 years of experience connecting operations, marketing and sales, digital strategy, and people leadership to move businesses forward.
Md. Aminul Islam (Shohel)
General Manager · Operations
Marketing & Sales · Digital Strategy
MY PROFESSIONAL FOCUSGeneral ManagementOperationsMarketing & SalesDigital Strategy
01 / A little about me
Business perspective.
A practical, people-led approach.
Dubai, United Arab Emirates
From Bangladesh to the UAE,
across industries and teams.
As General Manager at Bridge Wing Marine Engineering Services LLC in Dubai, I bring together commercial leadership, workforce operations, HR administration and HSE coordination. My experience spans marine engineering services, construction, real estate, telecommunications and manufacturing.
With an MBA in Marketing and a BSc in Computer Science, I combine business strategy with digital tools and operational discipline. My work covers client acquisition, contract negotiation, customer retention, workforce mobilization and process improvement.
20+Years of experience
150+Vessels in safety exposure
40+Construction projects in safety exposure
02 / Where I contribute
Connecting people, processes
and business priorities.
Marketing & Sales
Marketing strategy, sales leadership, market research, lead generation, client acquisition and retention, relationship management, and contract and rate negotiation.
Digital Marketing & Business Tools
SEO, SEM, social media, email and content marketing, CRM follow-up and automation tools to support brand visibility, prospect engagement and customer experience.
HR & Workforce Mobilization
Workforce planning, recruitment, employee relations, HR administration, training coordination, trade tests, WQT scheduling, safety induction and gate-pass documentation.
HSE & Compliance
HSE and quality audit support, safety briefings, nonconformance close-out and corrective-action documentation, supported by NEBOSH, IOSH and ISO IMS auditor training.
Marine Project Coordination
Ship repair, conversion and newbuilding service coordination, including manpower availability, deployment, attendance and timesheet follow-up, client approvals and project tracking.
03 / Professional journey
Experience across sectors.
Perspective that travels.
JAN 2026 – PRESENT · DUBAI
General Manager
Bridge Wing Marine Engineering Services LLC
Lead commercial planning and cross-functional coordination across client requirements, manpower availability and operational delivery.
JAN 2024 – DEC 2025 · DUBAI
Operations Manager
Bridge Wing Marine Engineering Services LLC
Coordinated workforce deployment, trade tests, welder qualifications, inductions, gate passes, timesheet follow-up and client approvals.
JAN 2021 – DEC 2023 · DUBAI
Business Development Manager
Bridge Wing Marine Engineering Services LLC
Developed client relationships, negotiated service rates and supported ship repair, conversion and newbuilding contracts. Used market research and digital marketing to support business development.
JAN 2020 – DEC 2020 · BANGLADESH
Team Lead, CRM and Marketing
National Development Engineers Ltd.
Coordinated Sales, Billing and Collection teams, daily performance reports, billing documentation and cash receipt reconciliation across seven operational plants.
JAN 2017 – DEC 2019 · BANGLADESH
Business Development Manager
Ruposhi Bangla Abason Ltd.
Led residential property sales, lead generation, customer engagement and after-sales service. Managed campaign budgets and agencies, and introduced digital tools to improve sales follow-up.
FEB 2006 – JUN 2015 · BANGLADESH
Customer Management, Sales & Marketing
Grameenphone Ltd.
Customer Manager, Customer Service and Marketing (Feb 2006–Aug 2007); Sales and Marketing (Sep 2007–Apr 2009); Contact Centre and Marketing (Apr 2009–Jun 2015). Supported customer journeys, NPS and feedback initiatives, loyalty partnerships and service training. Established five rural service desks and supported 27 Dhaka-region touchpoints.
OCT 2003 – FEB 2006 · BANGLADESH
Admin and IT Executive
Palmal Group of Industries
Implemented employee administration software across six factories and supported automation training within a workforce of approximately 2,000. Provided IT support, employee records, reporting and recruitment administration.
SELECTED CLIENT & PROJECT EXPOSURE
Explore my professional profile on LinkedIn ↗Marine engineering & ship repair
Drydocks World Dubai, Lamprell Hamriyah, Ali & Sons and Specialist Services.
Project coordination exposure: FPSO Rosebank, Gas Vision, Lady Lucy, Golden Eagle, Ottoman Equity and Capoeira.
04 / Learning & development
Business knowledge.
Technical understanding.
MBA in Marketing · 2010
ASA University Bangladesh · CGPA 3.65/4.00
BSc in Computer Science · 2002
University of Madras, Chennai, India · First Class, 65.4%
Human Resources & Strategy
Certified Human Resource Management Professional — Immersive Business Training DMCC / CPD. HR Business Partner, Strategic Talent Acquisition, and Compensation and Benefits — AIHR. Competitive Business Strategy and Innovation — IBA, University of Dhaka. Understanding UNGP: Human Rights and Social Compliance.
HSE & Management Systems
NEBOSH IGC; IOSH Managing Safely; Management of Change in Process Safety; Behavior Based Safety Management; Environmental Management and Sustainability; Hazardous Waste Operations and Emergency Response Management; workplace safety compliance; disaster and emergency response; fire safety; First Aid at Work. Integrated Management Systems Auditor training — ISO 9001, 14001 and 45001.
Digital & Professional Development
Certified Digital Marketing Master with Generative AI — International Institute of Digital Marketing Studies. AI Tools and Generalist — Be10x. Digital and Social Media Marketing, Grow Business with Facebook and cybersecurity workshop — Bdjobs.com. Web development — NASSCOM IT-ITES SSC. Oracle with Visual Basic — SSI Ltd., Chennai. Windows Server and Red Hat Linux networking.
Digital & Technical Skills
Microsoft Office, Excel, Power BI, CRM and CMS tools, WordPress, SEO, SEM, social media marketing, email and content marketing, generative AI tools, IT support and foundational programming knowledge.
Languages: Bangla and English · Nationality: Bangladeshi.
Personal development
Confidence to keep growing.
Exploring leadership, communication and personal growth alongside practical business and digital skills.
Explore & connect
05 / Let’s connect
Good work starts
with a conversation.
For professional opportunities, business collaboration
and conversations about leadership, operations, marketing and digital growth.
CONNECT DIRECTLYshohelaminulbd@gmail.com ↗Connect on LinkedIn ↗Dubai, United Arab Emirates+970565649058 ↗